fullfilment policy

fullfilment policy

About Us: Heek-E, Inc is a leading B2B influencer marketing agency specializing in connecting SaaS brands with top influencers to drive engagement, conversions, and brand awareness. Our services include influencer discovery, campaign management, performance tracking, and analytics to ensure successful collaborations.


What We Offer:
We help businesses scale by leveraging influencer marketing strategies tailored to their needs. Our services include:

  • Influencer Discovery & Vetting: We find and evaluate influencers who align with your brand and audience.

  • Campaign Strategy & Execution: From concept to execution, we manage influencer collaborations for optimal performance.

  • Performance Analytics: We provide detailed reports on reach, engagement, conversions, and ROI.

  • End-to-End Management: We handle negotiations, contracts, payments, and compliance to ensure smooth collaborations.

Purchase Currency: All our services are priced and billed in USD ($) unless otherwise stated. International clients should check currency conversion rates with their payment provider.

Customer Service Contact Information: For any inquiries, assistance, or support, you can reach us through:

Fulfillment Policies:

  • Refund Policy: Due to the nature of digital marketing services, refunds are not available once work has commenced. However, we offer revisions to ensure satisfaction.

  • Delivery Policy: Service timelines vary based on campaign requirements. Deliverables will be provided as per agreed schedules.

  • Return Policy: Digital services are non-returnable. However, if an influencer fails to deliver as per agreement, we will provide alternative solutions.

  • Cancellation Policy: Campaigns can be canceled within 24 hours of payment for a full refund. After this period, cancellation fees may apply.

Legal & Export Restrictions: We comply with all legal and regulatory requirements for digital marketing services. Clients must ensure their campaigns align with regional advertising laws and platform policies.

Privacy Policy: We respect user privacy and comply with GDPR and other data protection regulations. For details on how we collect, use, and store customer data, please review our [Privacy Policy] (link to privacy policy page).

Business Address: Heek-E, Inc [Your Registered Business Address]

Promotions & Discounts: All promotional offers, discounts, and free trials will have clearly stated terms and conditions available on our website or at checkout.

Website Security & Payment Information: Our website is PCI-compliant and secured with SSL encryption to protect customer data. Payments are processed safely via Stripe, ensuring secure transactions.

Accepted Payment Methods: We accept payments via the following credit and debit cards:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Other Stripe-supported payment methods

For any further queries, please contact us at varundeep@heekentertainment.com.